BuyItDaily

BUY IT DAILY SHOP

BuyItDaily
BuyItDaily
BuyItDaily
BuyItDaily

Faqs

Kindly check the FAQs below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then do write to us at customerservice@buyitdaily.com or call us on 7769846333 between 9am to 9pm on all days including Sunday to get our immediate help.

Registration

  1. You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

  2. No. Registration on BuyitDaily.com is absolutely free.

  3. When you register with us, we’ll automatically check your postcode to see if we deliver to your area.

  4. No, you can surf and add products to the cart without registration but you will be able to checkout and place orders only when you do your registration on website. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in. We recommend you to register with us as it will help you to have all updates about BuyitDaily.com on regular basis.

  5. No. Each email address and contact phone number can only be associated with one Buy it Daily account.

Account related

  1. My Account is the section you reach after you log in at BuyitDaily.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details. You can also view products in shopping list & wish list that you have created.

  2. You need to enter your registered email address or mobile number on the Login page and click on forgot password. An email or SMS with a reset password will be sent to your email address or mobile number. With this, you can change your password. In case of any further issues please contact our customer support team.

  3. My WISH List is a comprehensive list of all the items that you would like to add for you reference for future purchase that you would like to buy in your next order. This enables you to shop quickly and easily in future.

  4. My Shopping list is a comprehensive list of all the items previously ordered by you and personal list prepared by you on BuyitDaily.com.

  5. Credit note reflects the amount of money which you have pending in your BuyitDaily account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in “My Account” under BuyitDaily Wallet.

  6. Yes you can. Please sign in & click on “My Account” page to update or edit your personal details. You can also add new address as well as change or edit your existingaddress using this feature.

     

Payment

  1. You can pay for your order using the following modes of payment:

    • Cash on Delivery
    • Card on Delivery
    • Credit and debit cards (VISA / Mastercard / American Express)
    • Netbanking
  2. All the products listed on the Website will be sold at Indian Rupees either at MRP (inclusive of all taxes) or at an Offer/discounted price with taxes, unless otherwise specified.There will be no delivery charge if you can order products from fruit & vegetables for Rs 250 or a total value of order for Rs 600 mixed from all categories. There is delivery charge of Rs 25 on orders below Rs 600.

  3. Prices may vary in the actual invoice due to our last minute deals and revised product MRP. Any changes that occur will be refunded in 3-5 working days after the delivery in case of prepaid orders.

  4. Yes it is absolutely safe to use your card on BuyitDaily.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping saferand secure.

  5. It is the most convenient way of making payments. Now choose from multiple mode of paying for your shopping like, Cash on Delivery (COD) or Card on Delivery (COD) when you chose our COD mode. We do not accept foreign currency for Cash on Delivery payment.

  6. If we are not able to delivery all the products in your order and you have already paid for them online, the balance amount will be refunded to your BuyitDaily wallet as store credit and you can use it at any time against your future orders If you want it to be credited to your bank account or cash by hand please contact our customer support team and we will refund it back on to youwithin 14 days.

  7. Once you are done selecting your products and proceed for check out, there is a box where you can enter the e-voucher code or coupon code that you have and press apply button to avail the offer and the respective effect will be generated.

  8. The Buy it Daily wallet is a credit account that is associated with your Buy it Daily account. The wallet allows you to- 1) Earn money by referring friends, relatives, neighbor and colleagues for registration and activating for purchases from sites. 2) Get back the credit of amount for items not delivered 3) Use it as a pre-paid account to pay a lump sum amount once to Buy it Daily and the shop multiple times without having to pay each time till the balance will end.

Delivery related

  1. Once you are done selecting your products and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the day and slot selected by you. If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations) we will inform you about this in advance.

  2. Fresh fruits and vegetables are handpicked, hand cleaned and hand packed in laser perforated covers and the nets

  3. Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for everything priced by kilogram. At the time of delivery we weigh each item to determine final price. This could vary by 5% at maximum. Therefore if you have shopped for something that costs Rs. 100 per kg, and we delivery 1.5 kg of the product to you (eg cabbage, pineapple), you will still be charged a maximum of Rs. 105. In case the weight of the product is lesser than what you ordered, you will pay correspondingly less.

  4. We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

  5. You need to login to your account. Then press “MY ACCOUNT” on the page and click on the “MY PROFILE” on the right vertical bar. There, you can change or add another delivery address as desired.

  6. Delivery will be free for orders above Rs. 250 from fruits and vegetables and above Rs. 600 mixed from the products available on website. For any orders below Rs.600 we charge Rs. 25 as a delivery fee.

  7. You will be intimated via SMS & email at every stage of your order processing, right from order conformation till the dispatch.

  8. Due to any unavoidable reason if your order gets delayed, we will inform you regarding the same. In case of a delay, our customer support team will keep you updated about your delivery.

  9. There is no minimum order for delivery but we charge a nominal delivery fee of Rs 25 for orders below Rs 600 in value.

  10. We do same day delivery provided you place your order before 2:00 pm in the afternoon on the day you want delivery. Please note that we do same day delivery in our service areas only.

  11. BuyitDaily.comis already having same day delivery. All you have to do is order before 2:00 pm and we will deliver it to you the same day evening*. Any order placed after 2:00 pm will be delivered the next day in the slot chosen by you. For example - If you place the order before 2:00pm you can choose 6:00 pm to 10:00 pm slot. But, if order is placed after 2:00 pm you can choose to receive your order on the next day’s any available slot.

Order related

  1. You can place the order via 1) Online portal 2)Android app 3) Calling us at 77 698 46 333

  2. Delivery slots are time slots during which you will receive your order. BuyitDaily.com currently offers 4 delivery slots each day. These are:

    • Slot 1 – 10:00 am to 12:00 pm
    • Slot 2 – 12:00 pm to 02:00 pm
    • Slot 3 – 04:00 pm to 06:00 pm
    • Slot 4 – 06:00 pm to 08:00 pm
  3. NO, if you wish to add any item to your order, you can also request to place another order with us and it will be delivered as per the available and preferred delivery slot right at your doorstep.

  4. Once you have placed your order you will not be able to make modification on the website. Please contact our customer care team for any modification of order.

  5. Cut-off time is the time after which the order gets processed for delivery. After this time you will not be able to modify or cancel your order. Cut-off time for slot 3 and 4 is 02:00 pm on the same day and cut off time for slot 1 and 2 is 07:00 pm on the previous day.

  6. You can select the delivery slot at the checkout page on Step 3 of delivery slot and your order will be delivered to your doorstep at the particular time slot.

  7. Delivery slot cannot be changed once the order is placed. In case of an urgent requirement of change of slot please contact our customer support team and we will try our best to accommodate your request.

  8. All the items which you are able to view on the website are available at the respective store. We take full care of delivering each and every item to you, because your satisfaction matters to us. Due to any unavoidable reason the stock is not available in our store, we will inform you regarding the same and confirm the order we are going to deliver before dispatch.

  9. In case any detailed information is requiredyou can check the status of your order by contacting our customer support team through our number (77 698 46 333)

  10. Yes, you will be informed about the product, if not available by our customer care and the remaining order will be dispatched with your approval only.

  11. You as a customer can cancel your order anytime up to 2 hours prior to the preferred delivery slot you have chosen for delivery by mailing us at customerservice@buyitdaily.com you can also call us at our customer care to cancel the orders but within the operational hours of our call center that is 09:00 am to 09:00 pm all 7 days of the week. In such a case we will refund any payments already made by you for the order within 14 days of your cancellation in the form of a credit to your BuyitDaily account. This can be used to pay your subsequent shopping bills when you shop at BuyitDaily.com.

  12. You as a customer can partially cancel your order anytime up to 2 hours prior to the preferred delivery slot you have chosen for delivery by mailing us at customerservice@buyitdaily.com you can also call us at our customer care to cancel the orders but within the operational hours of our call center that is 9:00 am to 9:00 pm all 7 days of the week. In such a case we will refund any payments already made by you for the order within 14 days of your cancellation in the form of a credit to your BuyitDaily account. This can be used to pay your subsequent shopping bills when you shop at BuyitDaily.com.

Customer related

  1. Our customer service team is available throughout the week, all seven days from 9:00 am to 9:00 pm. They can be reached at our contact number 77 698 46 333 or via email at customerservice@buyitdaily.com

  2. Our customer service team is available throughout the week, all seven days from 9:00 am to 9:00 pm

  3. Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with Buy it Daily. Alternatively, do write to us at feedback@buyitdaily.com for any positive or negative feedback. You can also share your experience by connecting with us by calling our customer service team during operational hours.

Others

  1. No. We are purely internet based company and do not have any brick & mortar store.

  2. There is a link called “Offers” below the search bar on the home page. All products with any combo, discount or promotions are listed under this section.

  3. We have a no questions asked return policy. In case you are not satisfied with a product received, you can certainly return it to the delivery personnel at time of delivery. Please note that we do not accept any damage or broken complaints once our executive has left your premises, hence we request you to please check all the items at the time of delivery.

  4. The amount will be refunded to your BuyitDaily.com account to use as store credit in your forthcoming purchases.

    Please contact customer support for any further assistance regarding this issue.

  5. Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at order@buyitdaily.com to know more.

  6. If you are unable to find a product or brand that you would like to shop for, please write to us at customerservice@buyitdaily.com and we will try our best to make the product available to you.

  7. We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at feedback@buyitdaily.com, or call us on our Number 77 698 46 333and we will do our best to incorporate your suggestions into our system.

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